Privacy Policy

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Last updated: July 2026

Legal Documents

Our solicitors are available 24/7, free of charge.

Who we are

policestation.co.uk is operated by a regulated law firm in England and Wales, authorised and regulated by the Solicitors Regulation Authority (SRA). Our registered office address is available upon request. For all data-related enquiries, contact: info@policestation.co.uk.

What data we collect

Contact details you provide (name, email address, phone number)

Information about your legal matter submitted via our enquiry form

Technical data such as IP address, browser type, and pages visited

Cookies and usage analytics (see our Cookie Policy)

How we use your data

To respond to your enquiry and provide legal advice

To match you with an available solicitor

To comply with our legal and regulatory obligations

To improve our website and services

Legal basis for processing

We process your personal data on the basis of: (a) your consent where given; (b) our legitimate interests in providing legal services; and (c) compliance with legal obligations. Where processing is based on consent, you may withdraw it at any time.

Who we share data with

We do not sell your personal data. We may share information with: partner solicitor firms who will handle your case; the Legal Aid Agency where funding applies; IT service providers bound by data processing agreements; and regulatory bodies where required by law.

Data retention

We retain personal data for as long as necessary to fulfil the purpose it was collected for, or as required by law. Client files are typically retained for six years after the conclusion of a matter in line with SRA guidance.

Your rights

Right to access the personal data we hold about you

Right to rectification of inaccurate data

Right to erasure ('right to be forgotten') in certain circumstances

Right to restrict or object to processing

Right to data portability

Right to lodge a complaint with the Information Commissioner's Office (ICO)

Contact & complaints

To exercise any of your rights or raise a data protection concern, email info@policestation.co.uk. If you are not satisfied with our response, you may contact the ICO at ico.org.uk or by calling 0303 123 1113.